Privacy Policy

How we protect your personal information with care and respect

Last Updated: December,2025

Umeed The Hope Foundation ("we", "our", "us") is committed to protecting the privacy and personal data of all visitors, donors, beneficiaries, volunteers, and partners who interact with our website and services.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information.

1. Information We Collect

1.1 Personal Information

Name

Email address

Phone number

Address

Donation details

ID information (when required for beneficiary verification)

1.2 Non-Personal / Technical Information

Browser type

Device type

IP address

Pages viewed

Time spent on website

2. How We Collect Information

We collect information through:

Website forms (donation, volunteer, contact, support)

Email communication

Cookies and tracking technologies

Events, campaigns, and offline forms

2.1 Voluntary Electronic Communication

When you voluntarily send us electronic mail, we keep a record of this information so that we can respond to you.

We only collect information when you register on our site or fill out a form.

While filling forms, you may be asked to enter your name, email address, or phone number.

You may also visit our site anonymously.

If you submit your personal information and contact details, we reserve the right to Call, SMS, Email, or WhatsApp regarding our products and offers, even if your number is registered under DND.

3. How We Use Your Information

We use your information to:

Process donations and issue receipts

Send updates, newsletters, and campaign information

Verify beneficiary identity

Improve website performance and user experience

Maintain internal records and comply with legal requirements

4. Sharing & Disclosure

We do not sell or rent your personal information.

We may share information only with:

Government authorities (if legally required)

Payment gateways for processing secure donations

Authorized service providers bound by confidentiality

5. Data Security

We take reasonable security measures to protect your information from:

Unauthorized access

Loss or misuse

Alteration or destruction

However, no online data transmission is 100% secure.

6. Cookies Policy

Our website may use cookies to:

Improve user experience

Track performance and usage

You may disable cookies in your browser, but some features may not function properly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy policies.

8. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent.

9. Your Rights

You may request:

Access to your personal information

Correction of inaccurate information

Deletion of your information (subject to legal rules)

Opt-out from communications

To exercise these rights, email us.

10. Changes to this Policy

This policy may be updated from time to time. Updates will be posted on this page.

11. Contact Us

Umeed The Hope Foundation

Email: info@umeedthehopefoundation.com

Phone: 9890426143

Address: Shop No. 1, Hill Breeze Building, Near New Grace School,

Kondhwa Khurd, Pune 411048